The questions we get asked before anyone signs.

Launch dates, pricing, where patient data lives, whether it replaces what you run today, who is accountable for the AI, and what happens when the software is wrong. Answered plainly.

The questions we are asked first

Everything below is the same answer we would give you on a call. If your question is not here, ask it: the address is at the foot of this page.

  • Early access rolls out in Hyderabad first, specialty by specialty. Waitlist order matters: founding members get earliest access within their specialty.

  • Founding members lock launch pricing. Solo-doctor pricing will respect solo-doctor economics: this is not hospital-ERP money.

  • Consent-audited, encrypted in transit and at rest, stored in India (Mumbai region), DPDP-first. Your patient data is never used to train any external AI model. Privacy policy ↗

  • No. It replaces your typing. Every note and prescription is yours to edit and sign: by design and by policy.

  • No. docDule is an intelligent cockpit that sits on top of your existing HIS/ERP, or runs standalone on Narra OS. Either way it integrates over open clinical standards (HL7, FHIR, ABDM), so nothing you have already built is wasted.

  • Telugu and English first, including the code-switching between them. More Indian languages follow.

  • If you can talk to a patient, you can use docDule. That's the entire design brief.

Using it in the consult

  • You edit it before you sign it, and every drafted line cites the moment of the consultation it came from, so checking a line takes seconds rather than a replay of the whole visit.

  • The note structure is speciality-aware, and early access rolls out speciality by speciality so each one is tuned with the doctors using it rather than assumed in advance.

  • No. Ambient capture is designed around a normal consultation, including the switching between Telugu and English that happens naturally in the room.

  • Capture is something you start, not something that is always on. A consultation you do not capture is simply a consultation you write up the way you do today.

  • The consultation is not interrupted by the network. Work carries on locally and reconciles when the link returns, which is deliberate: enterprise clinical systems typically go read-only during downtime, and a read-only system is no use in a room with a patient in it.

  • Yes. Roles are separate, and the people who work around you are part of the practice rather than a per-seat surcharge. What each person can see and do is scoped to their role.

The AI, and where its limits are

  • No. It drafts, suggests, and prompts. The assessment is yours, the code is a suggestion you accept or ignore, and nothing enters the record without your signature. AI assists and the clinician decides, and that gate is a design decision rather than a configurable option.

  • Every generated line traces back to the point in the encounter it came from. Verifying a suspicious sentence is a click rather than a memory test, and that traceability is the reason we consider it safe to draft at all.

  • That is the intent: the model should be a choice rather than a lock. A gateway for your own provider account and keys is built into the platform and is rolling out through early access, and it is listed on the pricing page as such rather than as shipped.

  • No. Your patient data is never used to train any external AI model. That is a policy commitment, not a setting somebody has to find and switch off.

  • Change it or ignore it. A suggestion that is not accepted is not applied, and nothing is coded behind your back. The record shows what you signed, not what the software proposed.

Data, privacy, and control

  • In the region you operate in, encrypted in transit and at rest, under DPDP-aligned handling. For our first cohort that is India, in the Mumbai region. Data residency is an architecture decision here rather than a checkbox.

  • No. Your patient data is never used to train any external AI model. That is a policy commitment, not a setting.

  • They are yours. Notes, prescriptions, and the coded record are exportable, with no lock-in and no exit fee.

  • Access is scoped by role and by organisation and enforced inside every service rather than hidden in the interface. Every read of a patient record is logged, which is also what makes an accreditation visit straightforward.

  • We say what is true: the platform is designed to meet DPDP, GDPR and HIPAA obligations, and we hold no certificate today. When we hold one we will name it and date it. Anything else on a marketing page is a claim you should test.

  • Export is a feature rather than a negotiation. Notes, prescriptions, the coded record, and the access log come out in open formats, and the same API our own screens use is available to you.

Getting started, and what it costs

  • Per clinician, per month, with the reception and support staff around you never charged for. Early access is free while we build together, founding members lock launch pricing, and the tiers are published rather than quoted on a call.

  • A phone or a laptop and a microphone. There is no server to buy and no workstation to specify, and a printer for prescriptions is the only hardware most practices add.

  • Days rather than quarters. We set docDule up around the way you already run your OPD, in your speciality and your language, and we bring your patients, templates, and past notes across as part of joining.

  • docDule sits on top of it over HL7 and FHIR rather than demanding a replacement. If you would rather move entirely, migration is part of onboarding rather than a project you buy separately.

  • A person, not a ticket queue you shout into. Early access members talk to the team building the product, and that is deliberate: the feedback is worth more to us than the deflection rate.

Still asking

Ask us the one that is not here

If something about docDule is unclear, the honest answer is worth more to us than a page of copy. Send the question and we will answer it, and add it here if others are asking too.

Early access is free while we build together. Your data stays yours.

Explore

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The full picture, one page at a time.

Features

The whole clinical cockpit, from the spoken consult to the signed discharge summary.

Use cases

Who docDule is for, by speciality, by the shape of the practice, and by the moment it saves.

Pricing

The AI clinical cockpit for doctors, priced per clinician. Free during early access, founding rates locked before launch.

Integrations

The standards docDule speaks, so it sits on top of what you already run.